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• Firmware update: Download/Install instructions for NS‐2BRDVD & NS‐BDLIVE01 Blu‐ray DVD players. System requirements: a computer with an open USB port, USB flash drive (stick), broadband internet access and operating software of Windows XP and newer or Mac OS 10.3 or newer. This option is not recommended with dial‐up or DSL service with a bit rate lower than 256kbps. If the instructions provided below do not help, call Insignia Customer Support at (877) 467‐4289 for assistance. First: Download the compressed update file 1. Note: File size is approximately 37 MB. Estimated download time is 3‐4 minutes (download time will vary based on your connection speed). Insert a blank USB flash drive (stick) that is formatted in FAT32 into the open USB port on your computer (USB flash drive must not contain any other files etc.). Uncompress the file from your desktop, and then save the uncompressed files to your USB flash drive (stick).